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PPG Customer Service Center Solutions
We Offer Services to Meet Your Specific Needs & Budget
From Comprehensive Consulting Engagements to Contract Workforce Managment
& Optimization, we help make your Customer Service Center a world class organization.
Our focus on knowledge transfer ensures that you not only get the information you need, but develop the skills to make it happen. And we apply our philosophy to maximize results for your comprehensive business needs.
Meet Dan Rickwalder, Principal Consultant.
WFMer for 20 years
Loves numbers and spreadsheets
Enjoys both short and longterm clients (keeps him young)
Operates on Twitter as the unabashed WFMguru
Blogs regularly (except for summertime)
Expert pumpkin chucker
Avid watch collector
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